Frequently Asked Questions

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Q: Why are you opening a behavioral health hospital?
A: The hospital was created in response to an expressed community need. We have had numerous requests for us to provide these services.
Q: How can I find out how much my insurance will cover for my stay there?
A: The Financial Counseling Department will verify your insurance coverage as a courtesy for you and will meet with you/family members to go over that information.
Q: What payment methods are accepted by the hospital?
A: We accept personal checks, cashier’s checks, cash, VISA, MASTERCARD, DISCOVER, and AMERICAN EXPRESS.
Q: What if I don’t have any insurance coverage?
The Financial Counseling Department is available Monday through Friday, from 8am to 4:30pm, and can assist you with this information.
Q: Should I present more than one insurance policy if I have them?
A: Yes, you should always present ALL active insurance policies at the time of registration and sign in – by allowing us to get all policies verified and authorized, this will help your insurance companies to coordinate with each other and help pay for any possible deductibles/co-insurance.
Q: If I have been recently terminated from my job, will I still have coverage?
A: This depends on if you are eligible for continuation of coverage through COBRA. If you have confirmation letters showing you have recently been accepted/enrolled in continuation of coverage, please bring those with you and present at time of admission.
Q: How long does treatment last?
A: The length of time a patient is in treatment varies due to conditions and personal dynamics.
Child and Adolescent Patient Visitation Schedule
Adult Patient Visitation Schedule
Q: What items should I bring or not bring with me during my stay at the hospital?

Recommendations of Patient Belongings

Please label all personal belongings with Patient's First Name & Last Initial

  • 3 Casual Outfits
  • Tennis or slip on shoes - No Shoestrings
  • 3 Casual Outfits
  • Tennis or slip on shoes - No Shoestrings
  • 3 pairs Socks
  • 3 pairs Underwear
  • 2 T-shirts, 2 Long Sleeved Shirts
  • Robes with all inside strings not attached/ No belt allowed
  • Bras without under wires & underwear
  • Appropriate Nightwear (not see thru or revealing)
  • Jacket/No Strings attached to it
  • Shampoo, Conditioner
  • Toothbrush, Toothpaste
  • Comb, Brush
  • Shaving Cream, Electric Shaver

Items Not Allowed to be Brought into the Hospital

  • No outside Food or Drink
  • Glass Items of any kind
  • Headphones
  • Radio’s, Tape Players or Hand Held Games
  • Lighters
  • Cell Phones, Beepers
  • Flat Irons
  • Picture Frames
  • Knives, Weapons
  • Dental Floss
  • Glass Vases
  • Pens (except those proved by the hospital)
  • Mirrors (including compacts)
  • Cologne, Perfume and Aftershave Bottles, Bars of Soap
  • Mouthwash with Alcohol
  • Belts